Privacy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities


What data do we collect?

ClearwaveAir UK collects the following data:

  • Personal identification information (Name, email address, phone number,  gender,  business/company name, job title, profession, demographic information such as post code, preferences, and interests,  financial information such as credit / debit card numbers, etc.)


How do we collect your data?

  • You directly provide ClearwaveAir UK with most of the data we collect. We collect data and process data when you:
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.


How will we use your data?

ClearwaveAir UK collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

If you agree, ClearwaveAir UK will share your data with our partner companies so that they may offer you their products and services.
When ClearwaveAir UK processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.


How do we store your data?

ClearwaveAir UK securely stores your data within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
ClearwaveAir UK will keep your personal data for up to 3 years. Once this time period has expired, we will delete your data.


Marketing

ClearwaveAir UK would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ClearwaveAir UK from contacting you for marketing purposes or giving your data to other members of the ClearwaveAir UK Group.

If you no longer wish to be contacted for marketing purposes, please click here.


What are your data protection rights?

ClearwaveAir UK would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ClearwaveAir UK for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ClearwaveAir UK correct any information you believe is inaccurate. You also have the right to request ClearwaveAir UK to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ClearwaveAir UK erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ClearwaveAir UK restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ClearwaveAir UK’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ClearwaveAir UK transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01684 219260
Or email us: info@clearwaveair.co.uk


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.


How do we use cookies?

ClearwaveAir UK uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in


Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – ClearwaveAir UK uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – ClearwaveAir UK uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. ClearwaveAir UK sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The ClearwaveAir UK website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

ClearwaveAir UK keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.


How to contact us

If you have any questions about ClearwaveAir UK’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@clearwaveair.co.uk
Call us: 01684 219260
Or write to us at: ClearwaveAir UK Limited, 18 Crown Lea Court, Borrowdale Road, Malvern. WR14 3NG


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ClearwaveAir UK has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: www.ico.org.uk
Telephone: 0303 123 1113